Fernanda Carvalho

Fernanda Carvalho is an experienced professional in operations and product management, currently serving as Gerente de Operações de Produtos E-Commerce at Cielo since September 2022. Previously, Fernanda held key positions at Banco PAN, focusing on customer experience and product analysis, and at Zurich Brasil Seguros, where supervision of general insurance operations was a primary responsibility. Other roles include leadership positions at RSI Informática, Uranet, and Work Able Trade Marketing, emphasizing sales, training, and operational coordination. Fernanda holds multiple MBA degrees and specialized courses in business administration and customer experience, showcasing a strong educational background aligned with industry expertise.