Rafael A. is an experienced professional in fraud prevention and security, currently serving as a Project Specialist in Fraud Prevention and Security II at Cielo since December 2020, focusing on strategic initiatives for new business divisions. Previous roles include Senior Project Analyst in Fraud Prevention and Security at Cielo, where responsibilities included technical report generation, strategic planning, and internal and external investigations. Rafael also accumulated eight years of experience at Midway as a Senior Fraud Prevention Process Analyst, concentrating on credit and debit card fraud monitoring across various digital and physical channels. Earlier experience at Santander Brasil involved reviewing customer service processes for fraud risk exposure and mapping digital channels for improvements. Rafael holds a Bachelor's degree in Business Administration with a focus on Financial Investment Management from Uninove - Universidade Nove de Julho (2011-2014).
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