Rodrigo S. has extensive experience in training and operations management, having held positions such as Instrutor de Treinamento at various companies, including Brasil Telecom Call Center S.A. and GVT. They served as Coordenador de Operações at Grupo Services, focusing on leadership development and continuous training. Currently, Rodrigo is an Analista de Negócios Sênior at Cielo while pursuing a degree in Gestão Comercial at Estácio and an MBA at Universidade Tuiuti do Paraná. Their expertise encompasses customer service efficiency and operational strategy.
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