Anibal Parra is a Senior Manager at Ciena, currently focused on enhancing customer satisfaction by resolving technical product issues in optical networks. Anibal has extensive experience in global product support, having previously worked at Nortel Networks and Siemens, where they provided technical support and engineering expertise in telecommunications. Anibal also served as an Assistant Lecturer at Pontificia Universidad Javeriana, contributing to the education of future engineers. With a background in electronic engineering, Anibal possesses deep knowledge of SONET, SDH, and Ethernet applications.
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