Bruno Opprecht

Customer Success Advocate - Customer Service Leader at Ciena

Bruno Opprecht is a seasoned professional with extensive experience in customer success and project management within the telecommunications sector. Currently serving as a Customer Success Advocate at Ciena Ltd. since 2011, Bruno has successfully managed various Customer TIER 1 Programs for major clients including Vodafone DE and Deutsche Telekom, providing expert guidance to enhance process efficiency and customer satisfaction. Prior to Ciena, roles included Business Unit Manager at ALPINE Bau GmbH, where Bruno oversaw significant Access and xWDM rollout projects, and positions at ETAVIS Services AG and Ericsson, focusing on telecom site management and network integration. Bruno holds several degrees and certifications in project management, customer success, and electrical engineering, demonstrating a strong educational foundation complemented by a commitment to professional development.

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Ciena

30 followers

Ciena is a networking systems, services, and software company. They help their clients build more adaptive networks in response to the constantly changing demands of their users—businesses and consumers alike. They do this by delivering best-in-class networking technology through high-touch consultative relationships, backed by 26 years of experience in building the world’s most complex networks.


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5,001-10,000

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