Craig Baucom is a senior manager in North American project management at Ciena, where they currently contribute to project leadership. They have previously held positions at various organizations, including Nortel, where they managed order fulfillment and inventory discrepancies, and Beckmann Technologies, where they improved manufacturing processes. Craig gained practical experience as a customer service associate at Lowe's Home Improvement and as an intern assistant golf professional at several golf clubs. They hold a Bachelor of Science in Mechanical Engineering from North Carolina State University and are pursuing a degree in PRT Management.
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