Ivan Lai

Ivan Lai is a seasoned professional at Ciena, holding the position of Director for the Product Validation and Global Customer Response Team in the Converged Packet Optical Core since February 2000. With extensive experience in product platform testing strategy, Ivan ensures efficiency and quality in product delivery while collaborating with global customers to meet diverse quality expectations. Previous roles include Senior Manager for Core Switching GPI/CRT, where responsibilities included leading a global team for customer trials and providing technical support, and Manager for Global Product Introduction/Customer Response Team, focusing on issue resolution and mentoring staff. Ivan's career began at Hitachi Telecom as a System Verification Engineer, and Ivan holds a Bachelor’s degree in Electrical and Electronics Engineering from Virginia Tech.