Jacqui Cripps is a Senior Consultant in Service Delivery with extensive experience in the telecommunications industry. They have expertise in Service Partner skills development and Customer Operations Management, particularly in Optical and Packet products. Their professional background includes roles at Ciena and Nortel Networks, where they managed customer service operations and coordinated projects. Jacqui's skills encompass the full project life cycle, focusing on Program and Project Management to ensure seamless operational performance.
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