James Bromfield

James Bromfield currently serves as Director at Ciena, acting as Chief of Staff to oversee strategic and tactical operations within Ciena's Global Managed & Maintenance service organizations, with a strong emphasis on financial metrics, reporting, and process improvements. Prior experience includes a Director role at Nokia, leading operations for a 250M euro services business and overseeing Alcatel-Lucent's maintenance business and customer support services. James also held various technical roles at Lucent Technologies and AT&T, focusing on project management and support initiatives in telecommunications. James holds a Master’s degree in Computer Science and a Bachelor's degree in Electrical Computer Engineering from the Illinois Institute of Technology.