James Dessain is a seasoned Quality Account Manager with extensive experience in the technology sector, currently working at Ciena since March 2010. Prior to this role, James served as a Quality Account Manager at Nortel from June 1992 to March 2010, where responsibilities also included positions in reliability engineering and product engineering. James began the career as a Product Engineer focused on the Optera Metro 5000 and has foundational experience as an Industrial Engineer. Educational qualifications include a degree from Polytechnique Montréal (1982-1986), studies at UCLouvain Saint-Louis Bruxelles (1981-1982), and attendance at Onze Lieve Vrouw College in Antwerpen (1975-1981).
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