Jeff Kastroll is a Global Partner Service Business Development Manager at Ciena, where responsibilities include enhancing the Ciena Service Accreditation program and improving partner and customer experiences within the Ciena Partner Network ecosystem. Prior to Ciena, Jeff served as the Director of Client Services at TD SYNNEX, leading a team focused on sales and service delivery across North America and achieving revenue and profit goals. Jeff's career began at Westcon-Comstor North America, where, as the Director of Technical Services, leadership was provided to the Technical Services team, facilitating pre-sales, professional services, training, and post-sales support to over 3,000 resellers. Jeff holds an Associate's degree in Computer/Information Technology Administration and Management from the ICM School of Business.
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