Mark Johnson

Mark Johnson is a sales operations consultant at Ciena, where responsibilities include facilitating a pipeline expansion exceeding $500M through the development of a Power BI report for FY 2024. Previously, Mark served as a senior sales operations analyst at Banner Engineering, leading the implementation of Power BI and other analytical tools to enhance data-driven decision-making. As a senior business analyst at Lexmark, Mark developed Power BI dashboards that improved service delivery insights and achieved significant cost savings. Early career experience includes working as an operations analyst at CompuCom, focusing on managed print services and service efficiency. Mark holds a Bachelor's of Science degree from Minnesota State University, Mankato.