Mark Stocker is the Director of Regional Technical Support for North America at Ciena, a position held since 2003. Previously, Mark worked as a Senior Network Engineer at Coriolis and held various managerial roles in support at Cascade, including Manager of Major Account Support. Mark’s educational background includes a degree in Electrical and Electronic Engineering from Strathclyde University and a qualification in Radar Systems from Glasgow Nautical College. Their extensive experience in technical support and engineering has made a significant impact in the field.
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