Patrick Hensley is a skilled professional with extensive experience in customer success and management roles across various industries. Currently serving as a Senior Digital Success Manager at Ciena since January 2021, Patrick previously held the position of Customer Success Manager at Spear Education from March 2020 to January 2021, and at Keap from October 2017 to March 2020. Additional experience includes roles at Fed Tech as Director of Marketing and at Bank of America as Lead Operations Representative. Patrick began a career in customer success at Endurance International Group Holdings Inc. and has also gained management experience as a Store Manager at RadioShack. Patrick earned a degree in History from Arizona State University between 2005 and 2008 and holds professional certifications as a Project Management Professional (PMP) and Certified ScrumMaster (CSM).
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