Pete Spence is an experienced technician and network engineer whose career spans several prominent companies in the telecommunications industry. Notably, Pete worked at Level 3 Communications as a Technician in the European Technical Service Centre, focusing on customer trouble resolution and BGP routing adjustments. Previous roles include Field Support Engineer at BT, Network Engineer Premium Networks and Premium Support Engineer at Colt Technology Services, where expertise in Layer 1, 2, and 3 services, various networking protocols, and extensive troubleshooting tools was developed. Most recently, Pete served as a Specialist in Customer Support Operations at Ciena, providing post-sales support for the company's customer base. Educational background includes studying at Archbishop Lanfranc, with a focus on surviving an urban environment.
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