Sam James has extensive experience in sales and account management, currently serving as a Sales Consultant at Ciena since September 2021. Prior to this role, Sam spent over nine years at Cisco Systems as a Virtual Sales Account Manager, and nearly three years at Ericsson, where significant achievements included increasing SmartEdge business by 20% in 2011 at CenturyLink and generating a $9M order for Windstream. Additionally, Sam's tenure at Nortel Networks from 1985 to 2009 as a Sales Engineer/Executive saw a remarkable 25% increase in DMS-10 sales and a 40% growth in wireless sales in the CDMA sector, along with the initiation of multi-solution contracts totaling over $6 million. Sam's foundation in this field is supported by education from Wake Technical Community College.
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