Tsutomu Kikuchi possesses extensive experience in the telecommunications and optics industries, beginning as a Sales Engineer at Sumitomo Osaka Cement from 1992 to 1998, specializing in ORTEL analog fiberoptic products. Following this, Tsutomu Kikuchi held the position of Customer Technical Support Engineer at Lucent Technologies until 2001, before progressing to various roles including the Sr. Field Applications Engineer at OCLARO from 2010 to 2015, and Business Development roles at NGC Corporation and ADVA Optical Networking. Previous experience also includes a significant tenure as Field Service Engineer Manager at Ciena Communications, where involvement began with ONI Systems, and as a Manager of Technical Support at Cisco Systems. Currently, Tsutomu Kikuchi serves as Customer Service Manager at Ciena, demonstrating expertise in customer engagement and technical support, underpinned by a Bachelor of Science in Applied Physics from Tokyo University of Science.
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