Raghunandan D

Raghunandan D is a seasoned professional in operations management with extensive experience in the BPO sector. Currently serving as the Senior Operations Manager at Cimmons since October 2020, Raghunandan oversees the operational performance of the BPO unit, focusing on client service delivery, team management, and adherence to quality standards and SLAs. Prior roles include Operations Manager, Deputy Manager, and Assistant Manager, where Raghunandan maintained operational effectiveness and managed call center operations. Before Cimmons, Raghunandan worked at Transact Global as a Team Leader for four years and as the Management Information Systems Specialist for one year. Raghunandan holds a Bachelor of Computer Applications degree from Soundarya School, completed between 2012 and 2015.