Swathi Acharya is currently a Senior Global Site Support Engineer at Cimpress National Pens, where they provide high-quality IT support and strive for first call resolution. They previously worked as a Technical Support Analyst at Cerner Corporation and held the role of Senior Assistant Service Delivery Coordinator at DXC Technology. With a Bachelor of Engineering in Computer Science from the Cambridge Institute of Technology, Swathi has over five years of experience in IT support, specializing in troubleshooting and networking. They are known for being a fast learner, sociable, and a productive team player focused on client satisfaction.
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