Harshit Pandey is a Technical Support Specialist at Cin7 since September 2022, focusing on client interactions through Salesforce to resolve technical issues and collaborating with the team to identify hardware and software faults. Prior to this role, Harshit served as a Product Expert at BYJU'S from February 2022 to September 2022, where responsibilities included post-sales operations and enhancing customer retention and satisfaction through effective Customer Relationship Management (CRM). Harshit holds a Bachelor of Engineering in Mechanical Engineering from Gujarat Technological University, completed in June 2016, and an HSC from JH Ambani Saraswati Vidyamandir, obtained in June 2012.
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