Philip Mithun

Philip Mithun is a Senior Technical Support Specialist at Cin7, where responsibilities include customer interaction, query resolution, and mentoring fellow agents. Previously, Philip served as an ERP Technical Support Specialist, providing customer assistance through various communication channels and ensuring a high standard of service. Philip also held the position of Assistant Operations Manager at Riktha Solutions, focusing on process improvement, team management, and immigration law support. Prior roles include Creative Content Writer for Educational Consultant and Senior Quality Specialist at RR Donnelley, where quality assurance was a key responsibility. Philip possesses a Diploma in Education, Human Resources Management and Services from Gatwick College of Business and Technology and has completed a course in Human Resources Management from Open University of Sri Lanka.