Sarah Jasim

Sarah Jasim is a seasoned professional in technical support and operations management, currently serving as the Global Manager of Partner and Premium Support at Cin7 since January 2025. Prior to this role, Sarah was a Technical Support Manager at Rapid7 and held multiple positions at IT Support Guys, including Operations Manager and Customer Success Manager. Sarah's experience includes significant achievements in maximizing resource utilization and increasing revenue collections. Sarah also has a strong background in premium services, having led a team at ConnectWise to substantially improve support response times and enhance client relationships. Educationally, Sarah holds a Bachelor's degree in Molecular Biology & Microbiology from the University of Central Florida and an AA in Science from Daytona State College.