Anie Joseph has extensive experience in customer experience and technical operations, currently serving as Director of Customer Experience at Cint since March 2022. Prior to this role, Anie held various positions at Lucid, LLC from January 2016 to May 2022, including Lead and Senior Manager of Operations, where responsibilities included heading the Technical Analyst team and supporting global operations. Anie has also worked as a Senior Tech Analyst and Technical Operations Analyst, providing support for the Fulcrum platform and ensuring timely resolution of customer issues. Additional experience includes a brief freelance role at Wunderman as Product Support Admin and a tenure at Dell as an ITIL Service Management Associate, focusing on incident management and service delivery processes. Anie holds a Bachelor of Engineering in Electrical and Electronics Engineering from Anna University Chennai and completed higher secondary studies in Science with Economics at St Columbas School.
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