Markus Lawrence

Markus Lawrence, CAPM, ITIL, CTT, currently serves as a Sales Service Representative at Cintas since February 2023 and is the Chief Executive Officer at A Step Above, LLC, focusing on professional development and project management training since April 2021. Prior experience includes roles as an Account Manager at Angi from September 2021 to January 2023, Professional Development Trainer at PhoenixTS from January 2018 to April 2021, and Auto Transport at Centaur ATS in late 2017. Markus also served as an Assistant Store Manager at GameStop and Foot Locker between 2016 and 2017, responsible for daily operations, employee development, and customer service management. Earlier, a Customer Service Representative role at HomeAdvisor involved managing contractor accounts and ensuring business growth. Markus' career started in the United States Air Force Security Forces, where duties included guarding facilities and personnel from August 2006 to April 2008.