Caroline Hey is an experienced PMO Director and the current Head of Agile Program Delivery at Ciphr. With a robust history in the software industry, they have demonstrated expertise in continuous improvement, business process enhancement, and data-driven decision-making. Caroline's prior roles include Director of Program Management Office at mkodo and Head of Operations at Kerridge Commercial Systems. They hold a Bachelor's degree in German Language and Linguistic Science from the University of York and are pursuing further education at the University of Regensburg.
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