Jake Ede

Jake Ede is an accomplished Service Management Engineer at Ciphr, with a diverse career spanning over seven years, during which multiple leadership roles were held including Advanced Support Team Leader and Technical Support Team Leader. Jake's expertise in technical operations and service delivery began with an apprenticeship at Ciphr, following a role as a General Assistant at Flowerland, where exceptional customer service was provided. Educational accomplishments include a Level 3 Diploma in IT (Software) from Amersham and Wycombe College, achieving distinguished results.