Elaine McCaffrey

Customer Success Director at Circit

Elaine McCaffrey has over 8 years of work experience. In 2019, they began working at Circit as a Customer Success Director and later became a Customer Success Manager. In 2018, they founded QApprove and was an Advisory Board Member at KeepAppy. Elaine was a Deputy General Manager (Operations) at YHA Australia from 2017-2018 and a Deputy General Manager (Operations) at Tourism Adventure Group (TAG) from 2015-2017. During this time, they were responsible for planning, monitoring and executing annual pricing strategies, executing unique strategies to secure customer advocacy, P&L management, revenue and growth targets, and people management. From 2014-2015, they were a Go-to-Market Sales Strategy Analyst (Global Sales) at RB, where they were responsible for compiling, analyzing and reporting sales data, developing the ecommerce in their largest global grocery account, and conducting global sales GTM strategy reviews. Elaine was a Business Development Specialist (Outbound Sales) at IRI from 2012-2014.

Elaine McCaffrey has a diverse educational background. Elaine completed a Master's degree in Entrepreneurship/Entrepreneurial Studies at Trinity College Dublin from 2018 to 2019. Prior to that, they received an Economics BSc (Hons) from Ulster University from 2011 to 2014. In 2012, they also completed a course in Investment Banking at New York University. In 2018, they registered as a student at The Chartered Institute of Management Accountants and studied Accounting.

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Timeline

  • Customer Success Director

    January, 2023 - present

  • Customer Success Manager

    November, 2019