MD

Megan D.

Support Manager

Megan D. is an accomplished Support Manager at Circit since June 2025, specializing in building scalable, high-quality support functions that integrate automation with human-centered service. With over 10 years of expertise in SaaS support, operations, product, and customer experience, Megan D. focuses on creating efficient systems while maintaining empathy and positive outcomes. Previous roles include Product Manager for Support Experience at Fivetran, where Megan D. developed customer support solutions, and Program Manager at Envoy, where efforts centered on enhancing customer onboarding and support experiences. Megan D. has also contributed to roles in customer support and digital media across various organizations and earned accolades for blogging and digital marketing efforts. Education includes a Diploma in Digital Marketing from SureSkills and a Level 6 Certificate in Creative Writing & Cultural Studies from ICFE.

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