Tom Johnson

Customer Operations Manager

Tom Johnson is an experienced professional in customer operations and project management, currently serving as Customer Operations Manager at Circle Logistics, Inc. since September 2021, where responsibilities include supervising and developing Customer Operations Representatives and maintaining standard operating procedures for various accounts. Prior experience at The Michaels Companies, Inc. from May 2017 to July 2021 as Merchandise Manager involved project management, team leadership, and data control, with a focus on coaching associates and delivering accurate inventory reports. Tom holds a Bachelor of Applied Science in English Languages and Literature from Illinois State University, earned in May 2015.

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