Chintan Patel

Customer Experience Specialist at Circle

Chintan Patel has a diverse work experience spanning various industries and roles. Chintan is currently employed at Circle as a Customer Experience Specialist. Prior to this, they worked at Hopin as a Senior Product Support Representative and earlier as a Product Support Representative. Chintan also gained significant experience as the Customer Service and Operations Manager at Aangan Restaurant and Cafeteria, where they oversaw customer service, human resource management, inventory planning, and business success. Before that, they worked at Vertiv, initially as a Technical Customer Support / Application Engineer and later as a Customer Support Specialist / Supervisor, leading teams for datacenter hardware and software technical support. Chintan also has experience as the Co-Founder and Customer Event Manager at Prasang Planners, where they built a start-up business for planning and executing Indian weddings. Chintan began their career as a General Manager of Customer Service and Operations at Baymont Inn and Suites Columbus Ohio, where they optimized collaboration and managed daily operations. Chintan's earliest experience was as a Hardware and Software Product Engineer at Emerson Network Power, Liebert, and as a Project Engineer at Lake Shore Cryotronics, Inc. In these roles, they were involved in product development, project management, and troubleshooting circuitry.

Chintan Patel has a Bachelor's degree in Electrical and Computer Engineering, which they obtained from The Ohio State University from 2003 to 2005. Prior to that, they earned another Bachelor's degree in Electronics Engineering Technology from DeVry University, where they studied from 1999 to 2002.

In addition to their formal education, Chintan Patel has pursued various certifications to enhance their professional skills. Chintan obtained certifications such as "Writing Customer Service Emails" and "Customer Service Foundations" from LinkedIn in June 2021 and May 2021, respectively. Chintan also completed the "Remote Ready" certification from Oyster® in April 2021.

Further certifications obtained by Chintan Patel include "WordPress 5 Essential Training" from LinkedIn in March 2021, "Jodi Glickman on Pitching Yourself" and "Project Management Foundations" from LinkedIn in December 2020. Additionally, they completed courses such as "Onboarding and Adoption Best Practices for Customer Success Management," "Customer Service Mastery: Delight Every Customer," "Learning Jira Software," and "Shopify Essential Training" from LinkedIn in 2020.

Overall, Chintan Patel has a strong educational background in engineering and has actively pursued certifications to augment their professional skills in customer service, project management, and software applications.

Links

Previous companies

Vertiv logo
Lake Shore Cryotronics logo

Timeline

  • Customer Experience Specialist

    May, 2023 - present