Raphy A.

Senior Support Specialist at Circle

Raphy A. has a diverse work experience that spans various industries. They started their career as a Legal Researcher trainee at the Office of the Solicitor General in 2011. They then worked as a Senior Technical Specialist and Accounting Support for Epicor Software at Convergys from November 2014 to January 2019. Following this, Raphy joined PandaDoc in June 2019 as a Customer Support Associate, where they handled customer inquiries, collaborated with internal teams for troubleshooting, and updated internal documentation. In January 2021, Raphy joined Circle as a Customer Experience Specialist, where they prioritized customer issues, gained expertise in the Circle product and internal staff admin tool, and provided guidance to creators in launching and building their communities. Currently, at Circle, Raphy holds the position of a Senior Support Specialist.

Raphy A. attended City College of Manila (Universidad de Manila) from 2008 to 2012, where they pursued a degree in Political Science. The specific field of study within Political Science is unknown.

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Previous companies

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Timeline

  • Senior Support Specialist

    June, 2022 - present

  • Customer Experience Specialist

    January, 2021