Stephen Sydes

Stephen Sydes is an experienced leader in customer success and account management, currently serving as the Regional Director of Customer Success & Support Engineering for CircleCI in the EMEA region since February 2021. Prior to this role, Stephen held various leadership positions at PatSnap, including Senior Customer Success Leader and Head of Account Management for North America, where responsibilities encompassed improving customer retention performance. Stephen's career began at Kable Market Intelligence and NRI, where success was demonstrated in servicing B2B customer portfolios as a Senior Account Manager. Educationally, Stephen holds a Bachelor's degree in Business, Entertainment, and Media Management from Leeds Beckett University, and has completed an internship program at Redmayne Bentley Stockbrokers.