Isabela Braga

Isabela Braga is a psychologist with a background in Quality Management and currently pursuing an advanced degree in Customer and Patient Experience Management. Their career focuses on integrating science, management, and humanization to transform health perceptions for patients, families, and professionals. Isabela has experience across various roles in the hospital sector, emphasizing quality, patient experience, and organizational efficiency. Their specialties include internal and clinical audits, developing experience metrics, and coordinating patient humanization projects. Committed to creating empathetic health environments, Isabela aims to enhance organizational cultures that prioritize human experience in care.