Phil Dean is a Business Process Improvement Specialist and qualified Lean Six Sigma Black Belt with over 20 years of experience in process improvement and lean practices. Currently, Phil serves as the Process Improvement Lead at Cirka and has held various managerial roles, including Performance Improvement Manager at DHL Global Forwarding, where they implemented over 100 Six Sigma initiatives. Phil has a strong commitment to facilitating business process excellence and innovation, having received multiple awards for achievements in customer service and sustainability. Additionally, they have experience training staff and collaborating with project teams to drive value from technology investments.
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