Michael Graham is an experienced IT professional with a robust background in systems administration and technical support across various companies. Currently serving as a Senior Systems Administrator at CirrusHQ since April 2020, Michael has previously held roles including Technical Engineer at Seric Systems and Technical Support Analyst at IBM. Michael's expertise spans enterprise-level IT infrastructure, Windows support, virtualization (VMware, Citrix), and incident management. Early career experiences include founding Anglobox, working as a customer support agent at Blizzard Entertainment, and providing IT services at Balfour Kilpatrick and The Lewis Group Ltd. Michael holds an HND in Computer Support from Stow College, Glasgow.