Iris Rojas Santoni is currently the Performance Analysis and Evaluation Section Chief at the Cybersecurity and Infrastructure Security Agency, a position held since October 2019. Previously, Iris served as an Information Technology Specialist in the same agency. Prior experience includes working as a Business Process Analyst at General Dynamics Information Technology and a Customer Service Supervisor at CSRA Inc, focusing on enhancing operational activities and coaching call center personnel. Iris began a career at Verizon Wireless as an Operations Specialist, where responsibilities involved administering new inventory systems and user training. The professional journey started as an Assistant Manager at El Mesón de la Roosevelt. Iris holds a degree in Business Administration with a focus on Marketing from the University of Puerto Rico-Rio Piedras.
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