Abdo Mazlum is currently the Leader of Customer Delivery at Cisco, where they steer initiatives across mobile core networks, cloud automation, and OSS to enhance customer satisfaction and support business development. With extensive experience in service delivery, they previously held roles at Motorola and Nokia Siemens Networks, managing operations and sales for various telecommunications projects across Latin America. Abdo holds an MBA and an M.Sc. in Telecommunications from Tecnológico de Monterrey, as well as a Bachelor's degree in Electronics and Communications from Universidad Autónoma de Nuevo León. They bring a strong commitment to service excellence and strategic planning in their professional endeavors.
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