Adam Prust, M.S., is a Senior Manager of Advanced Analytics in Customer Insights & Action at Cisco, where they lead a team of Data Scientists to leverage customer data for business transformation and results. With 15 years of diverse experience in client-facing roles, project management, and advanced analytics, Adam has a strong background in customer experience research and business strategy. Prior to Cisco, they held significant positions at companies like IBM and ManpowerGroup, specializing in predictive modeling and data-driven marketing strategies. Adam earned a Master of Science in Industrial & Organizational Psychology from the University of Wisconsin-Oshkosh and a Bachelor of Science in Psychology from the University of Wisconsin-Milwaukee.
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