Afif Hamdan is currently the Director of Operations at Cisco, overseeing customer and partner services across the MEA, Central Europe, and Russia CIS regions. Prior to this role, they served as the Regional Manager for Customer Operations in Emerging Markets at Cisco Systems from 2007 to 2013. Afif began their career as a Manager of the Service Desk at King Faisal Specialist Hospital from 2001 to 2007, where they contributed to service delivery excellence. With a focus on digital transformation and strategic growth, Afif is recognized as a chief operations and IT strategist.
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