Alan Baklor is an experienced technical writer and project manager currently employed at Cisco since June 2013, specializing in Panoptica, the cloud native application security solution. Prior to this, Alan held various IT roles, including Technical Project Manager in Cisco’s EMEAR Regional IT, where responsibilities included enhancing user experience and managing strategic initiatives. Previous positions also include IT Support Engineer at NDS Technologies, IT Manager at Answers.com, and support roles dating back to 1990, demonstrating a consistent career in IT and project management. Alan holds an A.B. in Public Policy Studies from Duke University, earned between 1982 and 1986.
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