Alan Wilder is a Senior Manager at Cisco, focusing on Customer Success within the Global Collaboration team since 2019. Previously, they served as a Senior Manager at Comcast, where they led digital care communities and supported social media strategies for customer engagement. Earlier in their career, they held various roles, including Consultant and Quality Assurance Manager at Kowal & Associates, where they enhanced loyalty programs for a major CPG company. They began their professional journey as a Marketing Assistant at State Street Research, developing marketing collateral for investment products. Alan is currently pursuing education at Alfred State College - SUNY College of Technology.
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