Alan Xia serves as the Customer Success Strategy and Operations Lead at Cisco since June 2019, having previously held various leadership roles within the company. Alan's experience includes significant contributions at British Telecom as a Business Analyst, where due diligence on M&A targets was performed, and at Pyramid Research as a Greater China Telecoms Analyst, focusing on the telecom and internet service markets. Additionally, Alan held the position of President of the Board of Trustees at the California Vipassana Center, guiding strategic direction for a major meditation center. Prior to these roles, Alan worked at Openwave Systems and Commverge Solutions, developing market intelligence and improving operational efficiencies. Alan obtained an Executive Program in Financial Analysis from the University of Michigan and holds a BA in English from Cornell University.
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