Alejandro Torres has extensive experience in technical support and engineering, particularly within Cisco systems. Starting at Sykes from July 2012 to August 2014, Alejandro served as a Virtual Engineer for Partner Helpline, providing technical sales support across Cisco technologies such as Routing, Switching, and Security. Subsequently, Alejandro held roles as a Customer Support Engineer for VoIP and as a Tech Lead for dCloud, a demonstration platform for Cisco equipment. From September 2016 to June 2020, Alejandro worked at SYKES Costa Rica as a dCloud Collaboration Developer, focusing on the development and execution of demonstrations and training content for Cisco audiences. Since June 2020, Alejandro has been serving as a Technical Project Systems Engineer at Cisco, further solidifying expertise in project management and technical execution within the company.
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