Alex Hannah is a Principal Engineer at Cisco, specializing in Webex Contact Center, and possesses an Executive MBA. With extensive experience in information technology, Alex has led significant projects, including upgrades and global rollouts of cloud-native solutions, and developed impactful go-to-market strategies. As the founder and CEO of Hannah Technologies Group, Alex achieved rapid business success and contributed to multiple Cisco Press publications. Alex's technical expertise spans various roles, including Senior Solutions Architect at Amazon Web Services, where they provided strategic guidance for contact center solutions.
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