Amy Watanabe

Amy Watanabe is a seasoned Senior Product Manager at Cisco, where they focus on building intelligence into cloud management solutions to enhance the efficiency of IT teams globally. Prior to this role, Amy served as the Head of Customer Success at Timely, where they established a robust customer success organization and developed key metrics for improving customer retention and product adoption. They also held various positions in communications, design, and customer experience, collaborating cross-functionally to drive product strategy and operational efficiency at multiple companies. Amy's diverse background encompasses roles in product management, customer success, and arts journalism.