Art Shaw has extensive experience in customer success, technical support, and service delivery across multiple companies and industries. Currently serving as the Director at Snap, focusing on print, design, and websites since September 2016, Art has also held positions at Cisco Systems Canada since 2010, progressing from Customer Success Manager to Manager of Technical Support. Prior roles include Service Delivery Executive at Dell, Program Delivery Manager at ASG Group Ltd in Australia, and Service Delivery Management at Unisys. Art's career began at Digital Equipment Corporation, where Art was an Operations Manager for nearly a decade, followed by management roles at Fujitsu Services.
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