Barry Penner is currently the Director of IoT Global Support Operations at Cisco, where they drive operational excellence and customer success in tech services. Previously, they held various leadership positions, including Senior Director of Operations at CyDesign Labs, Inc., and Director of Customer Operations at Advanced Data Exchange. Barry also worked as the Director of Customer Success at Citizen Sports Inc. and as Director of Customer Operations at Excite@Home. They earned an MBA from Regis University and completed a Bachelor's degree at Biola University.
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