Boo C. is an experienced Network Engineer currently serving as a Team Leader and Software Defined Access (SD-A) TAC Solutions Support Engineer at Cisco. Boo has a strong background in troubleshooting Cisco Network malfunctions and excels in customer service. Previously, Boo held various roles including TAC Network Engineer and Network Support Engineer at Cisco and EscapeNet, and started their career as a Helpdesk Technician at Internode. Boo holds a Bachelor's degree in Information Technology (Networking & Cybersecurity) from the University of South Australia and an Advanced Diploma in Information Technology (Networking Security) from TAFE SA.
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