Boyd Harris is a leader in Customer Delivery at Cisco Systems, currently serving as the High Touch Expert Care (HTEC) Leader since 2020. Prior to this role, Boyd worked as an Operations Relationship Manager at Cisco from 2007 to 2020 and as the Customer Relationship Management Director at the American Heart Association from 2004 to 2007. They also held positions as a Fundraising/Event Manager for the Triangle Heart Walk & Wake County Heart Gala and as a Customer Relationship Management Consultant. Boyd earned their education from the University of North Carolina at Chapel Hill, graduating in 1999.
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