Caroline Wright, MA, CPTM, currently serves as the Director of Webex Academy at Cisco, where they lead learning and enablement initiatives. They have a comprehensive background in Customer Success, Sales, and Sales Operations, having previously worked as a Customer Success Manager and Team Lead at Cisco. Earlier in their career, Caroline held roles at Dialog, focusing on sales order and contract analysis while supporting global sales teams. Caroline is also pursuing a BA in Psychology at North Carolina State University and an MA in Health Psychology at Appalachian State University.
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